Returns & Exchanges

At Hismile™, we want you to be completely satisfied with your smile transformation, which is why we offer a 30-day money-back guarantee on all our teeth whitening products. If you are not happy with your results, our dedicated support team is here to assist you with a seamless return or exchange process.

1

Check Eligibility

Ensure your return request is submitted within 30 days of receiving your order and that the products meet our return criteria.

2

Contact Support

Email our customer experience team with your order number and the reason for your return to receive a Return Authorization number.

3

Pack and Ship

Securely package your items in their original packaging and use the provided prepaid shipping label to send the parcel back to our warehouse.

4

Receive Refund

Once our team inspects the returned items, we will process your refund back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing